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As an organisation with operating plants from the fuel and energy industries, we manage our environmental impact in a comprehensive manner — we implement national and international guidelines as well as the assumptions of internal policies. As part of the Integrated Management System, which includes, among others, the Environmental Management System, the Grupa LOTOS has in place an Environmental Monitoring Plan. We continuously monitor the performance of individual indicators and assesses their impact on the environment. More information is available here.

One of the key aspects of our activity is contributing to the common fight against climate change. Climate-related risks and opportunities are one of the elements of a comprehensive Enterprise Risk Management system. We are working intensively and multilaterally to reduce energy consumption, improve the use of products and reduce emissions into the atmosphere. We also encourage our customers to act in a climate-friendly way, among others by adapting our stations. Electric car charging points have been installed at subsequent stations.

The Grupa LOTOS is also active in the area of raising awareness within the scope of hydrogen application. Among other things, our initiative led to the establishment of the Cluster of Hydrogen Technologies and Clean Coal Technologies, whose mission is to initiate measures to increase the importance of hydrogen technologies. LOTOS also participates in the Clean Transport Package and in the works of the Ministry of Climate on the national hydrogen strategy.

The Grupa LOTOS owns one of the newest and most modern refineries in Europe. We are an oil company engaged in the extraction and processing of crude oil, wholesale and retail sale of high-quality petroleum products. We are also a manufacturer and supplier of, among others, unleaded petrol, heating diesel fuel (light fuel oil), aviation fuel and heavy fuel oil. The concern also specialises in the production and sale of lubricating oils and asphalts. We are constantly investing in increasingly efficient crude oil processing (EFRA Project) and we are expand and adapt our product portfolio on an ongoing basis to the current market situation.

In line with our strategy, we develop and standardise a network of petrol stations. Our activities in the area of improving the quality of service in the sales network include: implemented employee training programmes, sales and incentive competitions for station employees, development of loyalty schemes and making the business offer more attractive, including cooperation with large shipping companies.

Thanks to our actions, in the last year, we increased the number of petrol stations and the number of traveller service points.

In 2020, the LOTOS Group, like most companies, had to face additional difficulties related to the COVID-19 pandemic. Ensuring safety of employees and customers at petrol stations and maintaining business continuity was one of the priorities in the last year. The company optimally managed its own financial resources as well as those of all other entities from the LOTOS Group. Despite the exceptionally unfavourable conditions caused by the COVID-19 pandemic, all relevant financial and liquidity ratios remained at safe levels in 2020, thanks to which all liabilities were handled on an ongoing basis. In this extraordinary year, the operating loss amounted to PLN 1,396.8 million vs. PLN 1,969.9 in 2019. On the other hand, sales revenues amounted to PLN 20,908.6 million, i.e. PLN 8,584.7 million less (-29.1%) than in 2019, mainly due to lower prices of oil and petroleum products on global markets and a lower sales volume.

In the Strategy of the Grupa LOTOS for 2017–2022, one of the key strategic objectives is a Strong team, coherent CSR and safety as well as the initiative related to the safety area — a high safety culture. This is an expression of the Management Board’s concern for the employees, their safe working conditions, but also an emphasis of the fact that safety at work is a priority and a value in itself. In the Grupa LOTOS, we implement the principles of diversity management and a policy of equal treatment regardless of gender, age or other factors.

The past year of 2020 was particularly difficult for the company as an employer. Faced with a pandemic that changed the reality throughout the country for a long time, we had to keep our employees safe during their daily work, in contacts with customers or in offices. In addition to constant access to private medical care, the employees of our companies were able to take tests allowing for quick detection of infections with SARS-CoV-2. Despite the difficult situation, we increased the number of people employed. Due to impeded access to trainings and the possibility to organise them online, the number of training hours decreased significantly. On the other hand, in 2020, we increased our expenditure on employee benefits in order to provide our employees with even better support.

The LOTOS Group supports social initiatives and projects, including in a particularly difficult year for culture, sport or social activities. Sponsorship activities of LOTOSU focus on these three areas, which are primarily implemented in counties and provinces where the plants of the LOTOS Group are located, as well as in locations where it conducts commercial activities, including petrol stations. The employees themselves also eagerly engage in the concern’s charity activities carried out by the LOTOS Foundation, including through various initiatives organised by the employer. In connection with the coronavirus pandemic, LOTOS provided both financial and in-kind support. The number of donations made by the LOTOS Foundation increased to 148 in 2020. The amount of support provided by the Foundation was also higher.

The LOTOS Group ensures the development of its employees. For years, the organisation has had in place a training and development system to improve competences for all employees, regardless of their position.

The LOTOS Group appreciates the experience of its employees that comes with age. 50+ employees support new staff in adaptation processes (during accompanying traineeships and mentoring meetings); this relationship is a valuable learning experience that benefits both parties. Particular attention should be paid to the LideRo mentoring programme, implemented in the Production Department.

In the LOTOS Group, we focus on innovative solutions, expanding knowledge and sharing mentoring knowledge of older employees with younger ones. We also make use of numerous partnerships to create new technological solutions for low-emission transport. We look for new solutions in the area of use of non-conventional fuels, such as hydrogen and hydrogen biohydrogen.